Terms and Conditions

Welcome to Wiser. Our service provides personalized mental wellness support through an advanced chatbot, leveraging AI technology to offer insights and conversations based on your personal profile, which includes your personality test results and life experiences.

By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you must not use our services.

Eligibility

You must be at least 18 years old to use our services, or the legal age of majority in your jurisdiction, whichever is higher. By using our services, you represent and warrant that you meet these eligibility requirements.

Privacy and Data Protection

Your privacy is critically important to us. Our Privacy Policy, which is part of these Terms and Conditions, outlines how we collect, use, store, and protect your personal information, including the details you provide during the intake process and any information generated through your use of our chatbot.

User Accounts and Responsibilities

• Account Creation: To access certain features of our service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Account Security: You are responsible for safeguarding your account password and for any activities or actions under your account. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

Services and Coins

• Free and Paid Services: Our service operates on a coin-based system where initial conversations are free, and subsequent conversations require payment in the form of coins.
• Purchases: Additional coins can be purchased through our website or application. All purchases are final and non-refundable, except as required by law.
• Usage: Coins are for personal use only and are not transferable or sellable.

Disclaimers

Our chatbot is designed to provide support and insights based on the information you provide. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

Limitation of Liability

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us through our contact form.